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"Of all the companies I deal with, you are my favorite. Fast, friendly and reliable. TaxCalcUSA is a class act."
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"... always save me time and money. Thank you for making life easier."
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"Thank you for calling to tell me I could save money by buying multi user licenses. You saved us $300. That kind of honesty is rare today."
H.R. Sunspot, NM

"... had to tell you no one in the office could believe your quote for the forms. Your prices were half what we had been paying. I was the office hero yesterday. I appreciate your fast response and great price, and if they knew, so would our 10 million tax payers. Please place the order we discussed immediately."
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This page contains the questions most frequently asked by people before placing an order, and the answer for each. If you don't find the answer here, please feel free to contact us at sales or call toll free 1-866-929-2252.

           
 

General Questions

 
 

What credit cards do you accept?

Do you accept Purchase Orders?

What if I am not satisfied with the product?

Can I download a demo of the software?

When will my purchase be shipped to me?

After I purchase Software, can I download it to get it faster?

Can you process orders for large quantities?

Do you offer volume discounts for large quantities?

Do you collect sales tax?

What are your shipping charges?

 
 
 
   
 

 

 
 
       
  General Answers
 

What credit cards do you accept?

     

We prefer Discover Card, but we also happily accept MasterCard, Visa,
and American Express. Of course we also accept checks made payable to "TaxCalcUSA" when mailed with your order.

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Do you accept Purchase Orders?
We only accept Purchase orders from Government Agencies. All other orders must be paid in advance by either credit card or check.

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What if I am not satisfied with the product?
We are committed to your satisfaction. Everything we sell is covered by our 30 day money back guarantee. If you are not debited with your purchase simply let us know and will give you a friendly hassle free return authorization. Note, personalized and imprinted items not returnable unless it was our mistake. Shipping and Handling not refundable unless we erred. Software and dated forms not returnable after December 1 of the form year.

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Can I download a demo of the software?
For 1099-Etc, free demonstration versions can be downloaded here.

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When will my purchase be shipped to me?
The ship date differs by product. Once an item is available for shipping it is generally shipped the next business day after your order. Business supplies are always available to ship. Tax forms are usually available by July of the tax year. 1099-Etc ships in January of the tax year and the Mutual Fund books ship in February following the tax year. Quickfinder books generally ship between December and February. Regardless of when the products will be ready to ship, your credit card will be charged when your order placed.

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After I purchase Software, can I download it to get it faster?
1099-Etc can be downloaded as a demo and then we can usually get you an activation code within 1 hour of placing your order (during business hours) that will turn the demo into fully functioning software.

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Can you process orders for large quantities?
Absolutely! We handle hundreds of large quantity orders each year. We have the people, equipment and inventory available to handle the largest orders. Give us a call for your quote today.

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Do you offer volume discounts for large quantities?
Absolutely! Our unbeatable prices are a big part of why we handle hundreds of large quantity orders each year. We have the people, equipment and inventory available to handle the largest orders. Give us a call for your quote today.

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Do you collect sales tax?
Never! Our corporate headquarters are strategically located in tax free New Hampshire. And we ship to you from warehouses strategically located around the country so we are near you, but never need to charge you a sales tax. However, your state and local government may not be so friendly and they may still expect you to pay them use taxes directly.

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What are your shipping charges?
Other companies charge you inflated shipping charges as a hidden way of charging more. And then, the more you spend with them, the more they charge you for shipping!

Not us. Paper Products including books, forms, envelopes, folders, checks, cards, labels, tabs and tags are just $17.95 per order no matter how many you buy. The more you buy the more you save. Software is just $5.95 per disc. That's all. The next time you consider placing an order with a competitor, look at how much they are going to charge you for shipping. We beat them all the way around.

The above charges are for Ground shipping. We use UPS for most orders and U.S. Postal Service for the rest. Expedited shipping is available for an extra charge depending on the urgency, weight and destination.

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Have a Question? Need Help?
 
     
Staci
 
     
Email me, or call 1-866-929-2252
 
 

 


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